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Meanings

Terms of service or for short TOS is a agreement between MixmlHosting.com and the user of a product or service. We may reference Mixmlhosting to "Mixml", "us", "we" and "our" which all refers to the company. By using a product / service of Mixml you are bound to agree to our TOS if you wish to not agree to them you will not be able to run a service with us. Mixml reserves the right to edit this TOS when they wish and it is up to the user to update them self with it. By using a service with us and agreeing to our TOS you also agree to our Privacy Policy
MixmlHosting & Partners Limited reserves the right to partially or fully modify any service policy Agreement at any time and primarily at our sole discretion, We also may not notify you about these changes and they are in immediate effect once posted onto the site. If you do not agree to these changes made to our service Agreements then please immediately cancel your services with us via your client area. By accepting our main terms of service agreement your also agreeing to our Privacy Policy (https://mixmlhosting.com/privacy)

Details

MixmlHosting & Partners Limited is currently a registered company in England and wales with the registration number 12565765. Our current registered office address is 38 Conway Road, Swindon, Wiltshire, England. Although these details are subject to change at any given moment reletive to the rest of our terms of service. MixmlHosting.com is MixmlHosting & Partners (hub) or (centre) for trading.
MixmlHostings ICO Registration Number as of the last updated date is (ZA783822). MixmlHosting is obliged to report any data breaches to the ICO to ensure all laws and regulations or her majesty's the Queen is being followed as stated under UK law.

Site Updates & Modifications

MixmlHosting may update any information on the MixmlHosting site (mixmlhosting.com) at any time without formally informing you about the changes and we may not provide advanced notice. information on any product on the site may not be solely correct and its always best to ask our support team for the most up to date info on products/services.

Refunds

MixmlHosting currently offers a 48 hour refund timeframe from when the initial payment for the service is made referring to when the service was first purchased, this refund policy does not count for reoccurring payments that happen when you or our system renews the service as they are non-refundable. If you are caught abusing our services or breaching any other terms in this agreement your rights of a refund are voided.

In some circumstances we cannot refund you due to the products not being eligible.

  1. Dedicated Servers or custom orders (orders that are not stock on our site) are not refundable.
  2. You have had another services refunded in the last 12 months.
  3. You added a credit balance to the account.

Cancellations

When purchasing a (MixmlHosting) service you are not obliged to a contract or any legally binding signature or legislation giving you (consumer) the ability to cancel your monthly (contract/bill) at any point in time depending on your situation.

Chargebacks Via PayPal or Bank

When purchasing a MixmlHosting service/product you agree to the following chargeback agreement. Any chargeback made to/on MixmlHosting to financially defraud us (MixmlHosting) is legally binding as fraud and will be treated the same way under the United Kingdoms legal bindings. Once a (Chargeback/Dispute) is opened via PayPal or your bank, MixmlHosting (us) will* launch a full investigation into it and must ensure that we treat it as a illegal action on your side (consumer)

Data Loss

When purchasing a MixmlHosting service/product you agree to the following chargeback agreement. Any chargeback made to/on MixmlHosting to financially defraud us (MixmlHosting) is legally binding as fraud and will be treated the same way under the United Kingdoms legal bindings. Once a (Chargeback/Dispute) is opened via PayPal or your bank, MixmlHosting (us) will* launch a full investigation into it and must ensure that we treat it as a illegal action on your side (consumer)

What You Store

MixmlHosting is not at legal responsible for any data a user stores on the MixmlHosting servers and services. Although depending on the content MixmlHosting is obliged to refuse service to the user (consumer) if we deem illegal or abusive use is detected.

Ping Attacks/DDOS Attacks

MixmlHosting does not tolerate any user using their service to purposefully attack network or server infrastructure and will immediately terminate the service if a user is caught doing a DOS (DDoS Attack). Any DOS (DDoS Attacks) heading for any MixmlHosting services will be treated as illegal actions towards MixmlHosting and we will contact our authorities if we deem a need to.

Acceptable Use Policy

Any service purchased from MixmlHosting & Partners Limited (us) must be used as intended and not for arbitrary uses. (For a example web hosting must be used to host your website not for a storage server.)

When MixmlHosting refers to Unlimited/Unmetered we are referring to a soft limit of 200GBs and then the user must open a service ticket to exceed that amount. This is for the safety of our infrastructure and ensuring we don't have any abuse on our servers. Unlimited/Unmetered in terms of CPU is in place as long as it is not abused or causes any other clients to experiance issues, It may be set to a capped amount if your server uses to much.

The following rules are apply to all services/products from MixmlHosting & Partners Limited. You are not allowed to exceed or do or be included in the following actions as they will result in the cancellation, suspension or even immediate termination of your service with us.

  1. Abusing our web hosting email services by sending mass, spam, pornography or just abusive emails through our servers to outside sources.
  2. Abusing the network to purposefully slow MixmlHosting (us) services down or affect other customers to cause downtime.
  3. Sending DoS/DDoS Attacks on or to MixmlHosting services is strictly prohibited/not allowed.
  4. Violating companies Copyright/Trademark affections is not allowed.
  5. Using TOR On our services is strictly prohibited to limit abusive actions.
  6. Spoofing or and changing your IP address to mask yourself from justice or legal entities such as ourselves is not allowed.

MixmlHosting withholds the right to suspend, terminate and or close your services and account without discretion and warning. And as doing so we will not refund you (consumer) due to the damages most likely caused/done.